The background is likely black if you have the modern player activated in your Player Settings. You can change the modern player to the "light" theme or the whole player back to "Classic" in here if you wish.
If you keep the modern player in the dark theme you can change the colour of the text in the notes panel simply by highlighting it and changing the font colour on the Home tab.
Why does it have to be one or the other? Can Articulate program a choice of which background in notes? I don't enjoy the black background but want to use the modern player.
Before i recognised the cause, I had changed all of my notes to white colour. Then, of course, when I changed back to the light theme all of my notes were unreadable and I am having to convert them all back to black!
Is there any way to change the font colour for all notes in one go?
While there isn't an "all in one" option, a technique you might find quicker is to export the course to a word doc using the translation feature and reformat the text in there. You still have to edit each set of notes but I often think it's quicker in the table format than going slide-to-slide, particularly if all the text in your course is ending up the same colour: you can just highlight a table column and edit it all.
Experiencing black on black text with the modern template too. The glossary automatically converted to white on black when modern template was selected. Why can't the notes do this as well? Having to change the color slide-by-slide or exporting for translation is tedious and unnecessary. When will there be a fix for this?
Why isn't there an option to change the font COLOR if you can change the font and font size? That's illogical and a huge waste of time. Why make things harder than they need to be?
So sorry you're running into this, and your idea for a notes font color setting in the player properties would make life easier! I'll share that idea with our team.
In the meantime, we'll keep you posted on our progress with this bug. I don't have an ETA for a fix at this time, but if that changes, we'll let you know!
Has anyone run into an issue where the color and font changes? I have reopened a file to edit and the notes were white font and white background. Even though when I added the text it was black with a white background.
Does this happen with all Storyline files, or just this particular one? If it's a specific project, could you share it with us here so we can have a close look?
Alyssa, do you have any updates on this? I was mystified today as to why my speaker notes were appearing in the dark, and discovered as you mentioned above that the culprit was the project defaulting to the modern player. Very confusing.
The bug that Alyssa mentioned where the notes text is defaulting to black on a black background when using Modern Player with the dark theme is still being investigated by our team. When this happens, notes can't be seen in editing panel or in Preview as it's a black area.
While they continue to look into this issue, there are a few things you can do to resolve it:
Manually change notes text to white
Use light theme in the player
Use classic player
We'll also keep you posted here as soon as there is more info to share!
Hello, I am experiencing this problem when I change to the modern player, black. I have to use this option because company decided to use it for branding. Please advise if this has been resolved.
I am so sorry that you are running into this issue!
The bug mentioned in this thread is continuing to be investigated by our team. You are in the best place those to receive any updates we can share about this issue. We will be sure to provide more information as soon as we can!
In the meantime, a few workflows that Ashley mentioned will help resolve the issue:
I'm having the same issue as Melanie above. I had a story project with black notes font on a white background. I imported some new slides, everything went black. Black font on black background in the notes section. It wasn't like this before, even though I'm using the modern player.
I'm sorry you're also running into this! The color of the end-user's Player affects the editing UI, particularly the Notes pane, because of the bug we are monitoring in this thread.
We're still looking for a fix, but since you are now subscribed to this discussion, we'll notify you once it is available. In the meantime, you can choose the Light theme in the Player.
If you require any further information, please let me know.
And i just ran into this again... how long is this in issue? :D why do we need to work with a workaround to an over 5 year old problem... i think this is an easy fix...
23 Replies
Hi Alessandro
The background is likely black if you have the modern player activated in your Player Settings. You can change the modern player to the "light" theme or the whole player back to "Classic" in here if you wish.
If you keep the modern player in the dark theme you can change the colour of the text in the notes panel simply by highlighting it and changing the font colour on the Home tab.
Helen
That's right! The problem has been solved.
Last day I "joked" with the player choices: so the player remained selected on Modern.
Thanks a lot.
Alessandro
Why does it have to be one or the other? Can Articulate program a choice of which background in notes? I don't enjoy the black background but want to use the modern player.
Hi Chris,
If you'd like to use the Modern Player along with a white notes background, try using the Light theme.
If you'd like to see additional color options in the Modern Player, let us know in a feature request here!
Before i recognised the cause, I had changed all of my notes to white colour. Then, of course, when I changed back to the light theme all of my notes were unreadable and I am having to convert them all back to black!
Is there any way to change the font colour for all notes in one go?
Hi Sam,
While there isn't an "all in one" option, a technique you might find quicker is to export the course to a word doc using the translation feature and reformat the text in there. You still have to edit each set of notes but I often think it's quicker in the table format than going slide-to-slide, particularly if all the text in your course is ending up the same colour: you can just highlight a table column and edit it all.
Helen
Duh! Obvious solution. Thanks for reminding me Helen.
Experiencing black on black text with the modern template too. The glossary automatically converted to white on black when modern template was selected. Why can't the notes do this as well? Having to change the color slide-by-slide or exporting for translation is tedious and unnecessary. When will there be a fix for this?
Why isn't there an option to change the font COLOR if you can change the font and font size? That's illogical and a huge waste of time. Why make things harder than they need to be?
Hi Tyler and Ashley,
So sorry you're running into this, and your idea for a notes font color setting in the player properties would make life easier! I'll share that idea with our team.
In the meantime, we'll keep you posted on our progress with this bug. I don't have an ETA for a fix at this time, but if that changes, we'll let you know!
Has anyone run into an issue where the color and font changes? I have reopened a file to edit and the notes were white font and white background. Even though when I added the text it was black with a white background.
So sorry you're seeing that, Melanie! I know that's a scary feeling when you find some changes did not keep after saving your work.
Let's narrow down why this color and font flip is happening:
Alyssa, do you have any updates on this? I was mystified today as to why my speaker notes were appearing in the dark, and discovered as you mentioned above that the culprit was the project defaulting to the modern player. Very confusing.
Hi Concetta,
The bug that Alyssa mentioned where the notes text is defaulting to black on a black background when using Modern Player with the dark theme is still being investigated by our team. When this happens, notes can't be seen in editing panel or in Preview as it's a black area.
While they continue to look into this issue, there are a few things you can do to resolve it:
We'll also keep you posted here as soon as there is more info to share!
Totally awesome! Thank you!
Hello, I am experiencing this problem when I change to the modern player, black. I have to use this option because company decided to use it for branding. Please advise if this has been resolved.
Hey Kim,
I am so sorry that you are running into this issue!
The bug mentioned in this thread is continuing to be investigated by our team. You are in the best place those to receive any updates we can share about this issue. We will be sure to provide more information as soon as we can!
In the meantime, a few workflows that Ashley mentioned will help resolve the issue:
I'm having the same issue as Melanie above. I had a story project with black notes font on a white background. I imported some new slides, everything went black. Black font on black background in the notes section. It wasn't like this before, even though I'm using the modern player.
Hi Jack!
Have you tried any of the workarounds listed by my teammate, Vincent?
We've noticed this happening when there are PowerPoint slides imported to the project. Are you importing PowerPoint slides or Storyline slides?
Change Black Background in Notes to White
How do I view slide notes in the slide editor view without them being black text on dark gray?
Why does the color of the user-end player affect the editing UI?
Hi Andrew,
I'm sorry you're also running into this! The color of the end-user's Player affects the editing UI, particularly the Notes pane, because of the bug we are monitoring in this thread.
We're still looking for a fix, but since you are now subscribed to this discussion, we'll notify you once it is available. In the meantime, you can choose the Light theme in the Player.
If you require any further information, please let me know.
And i just ran into this again... how long is this in issue? :D why do we need to work with a workaround to an over 5 year old problem... i think this is an easy fix...