Numeric Entry not defaulting to blank - but worked earlier this year
Dec 01, 2022
Morning everyone,
First please note I have read every discussion on numeric entry and being blank going back to 8 years ago.
Here is my issue. I created a course in January 2022 - where I had 10 videos and after each video the learner had to enter a score based on that video - so I have variables NE1 to NE10 - these work perfectly, the numeric entry field is blank, learners enter in their number and it totals.
I recently have been tasked to create this again for a second module, but this time the module has 11 videos.
So I created the numeric entry field it is identical to the other slides but it keeps defaulting zero. And I can't fix it and my subject matter experts are not liking the fact the last one is showing a zero as it is confusing.
I have grab the scene (removed the videos for you). I am not sure if this bug is back, over the course of the readings, I saw in different versions it was fixed then it was a bug....so is it possible it is a bug and it is back?
You will see on the Total score slide how the NE1-10 are displayed in the column, I like that look, so no sure why NE11 shows a zero there as well, but I assume it is connected to the fact I can't seem to default it to blank.
I keep looking at my other slides, but it looks like they just auto default to blank, so there is not much I can do. I need this to launch in mid-December I am hoping there is an easy fix.
Thanks for your time
I published to review as well so you can try it and see how NE11 shows a 0 but every other one is blank which is what I wish for.
https://360.articulate.com/review/content/4ef95046-b5a7-46a1-8f72-422e1c4be8da/review
9 Replies
For the staff: Hopefully someone looks soon and let me know if it is a bug so I can submit to support. As I have limited time to get this working :)
Thanks
T
Hi Teresa,
This is John with Articulate following up on your E-Learning Heroes post. As mentioned, I've created a case to escalate your issue to our support team, so be on the lookout for a reply shortly!
Thanks for reaching out!
Thanks John, I literally just saw your support case # generated, much appreciated :)
Glad to hear the case showed up on your end, Teresa! :)
We'll continue the conversation over in your case.
Have a great afternoon!
here is the fix
https://360.articulate.com/review/content/e2aa6c79-651e-4266-92e2-5077dd142cf4/review
.story -> attachment
you have created you 11th variable the wrong way
you have probably created the variable here with "+"
this is usually correct
but this special numeric variables are generated differently
add a new "Numeric Entry Field" to any slide
result a new variable with the special "0" behavior
now you can rename it
result
Thank you very much, I wonder when this started happening, as it worked so well back in January? So my new issue is I am now in my original file (I gave you a small piece of my large module) I deleted what I had for NE11, and I built it the way you showed above and this works, but now my Submit interaction trigger is broken and I can't select "numeric" . I tested the slide and the field now is blank but now I can't submit. Thoughts? Everything else works now but this part. I can't delete it or recreate it but the interaction "numeric" doesn't come up as an option.
very strange - the submit button is ok in my version
you have lost Form View / Slide View
your screenshot
Oh interesting, I will go back and take a look why mine is gone.
Attaching this scene - I must have done something, but it says the layout is a question, but you are right that is why it is not working. But the NE11 now works...Thoughts?