Problem with reset to initial state
I'm a Storyline newbie and was wondering if anyone can help.
I have a multiple choice quiz where the user is supposed to click the correct word that they hear (as an aid to learning to read in English).
If the user selects the wrong word, it triggers a layer that tells them "That's not correct." I have put a "refresh" marker button at the bottom so the user can then reset the slide so they have another chance to choose the correct word ( I don't mind unlimited tries).
However, although I've used the "reset to initial state" option on these layers, the slides do not seem to reset and the user is locked out.
How can I get theslide to reset so the user can have another try at the quiz?
Thank you very much in advance for any suggestions,
I've attached the first couple of slides in question.