Forum Discussion
Problems with Rise
Hi everyone,
Is anyone else having trouble logging in to Rise?
Today it started with not being able to publish my courses to Review or LMS. Then I wanted to submit a case to the suppoert team. There another error message occured. No, I'm not even able to log in to Rise.
The Articulate status shows no problems for today. Clearing my Chace doesn't work.
Is there anybody with similar issues today?
Thank you all so much! :)
Josie
Hi everyone,
I’m glad to hear the issue is resolved for some of you! We encountered a problem with our cloud service provider that affected access to some Articulate 360 products. Everything is more stable now, and our team is continuing to monitor the systems closely.
If you’re still running into trouble, please let us know here or check our Articulate Status page for the latest updates.
Thanks again for your patience while things got back to normal.
9 Replies
Yes, same problem here.
I'm also have the same issue. I was working 30 mins ago. Then it logged me out. Now when I try to log in I get this error.
{"name":"AxiosError"}
Galina
here the same
"00:51 PDT We can confirm an increase in error rates and latencies for several AWS services in the US-EAST-1 region. This issue may also affect case creation through the AWS Support Center or the support API. We are actively working to mitigate the issue and understand its root cause. We will provide an update in 45 minutes, or sooner if we have more information to share. "
This is the a web information I found out! a lot of web app are down for this reasonYep, me too. Thanks for the update Teamisapiens
same here
Problem solved here!
Problem solved here, too :)
Hi everyone,
I’m glad to hear the issue is resolved for some of you! We encountered a problem with our cloud service provider that affected access to some Articulate 360 products. Everything is more stable now, and our team is continuing to monitor the systems closely.
If you’re still running into trouble, please let us know here or check our Articulate Status page for the latest updates.
Thanks again for your patience while things got back to normal.
