Project save
Aug 19, 2021
By
Toni Hunter
Why does this error happen? It seems quite random. The project saves happily many times then without any other programs changing this error appears or others like it. Any advice on how to avoid this would be greatly appreciated. My system has an 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz and 16GB of RAM.
3 Replies
Hello James!
Thank you for sharing that screenshot, and I'm happy to help troubleshoot!
If you still see this error after following those best practices, connect with one of our support engineers to help determine the cause of this error. One of my teammates will reach out shortly after!
Thanks Becca,
I am saving the project locally. Here is another error message I received today.
Thanks for confirming that, James!
From here, I've enlisted one of our support engineers to step in to continue troubleshooting with you. I opened a support case on your behalf, so stay tuned; one of my teammates will reach out shortly with the next step!