Quiz review: Unable to move to next slide

Perhaps check the slides that are being lightboxed to ensure they don't have any triggers that change the way the Next button works. See if those slides have any triggers to "Change xxx When xxx Condition - slide is lightboxed". 

Thanks - there aren't any triggers on those slides, though.

Are you saying when you click the here button to review the material pertaining to the topic in the lightbox you cannot click the next button, or that when you have closed the lightbox the next button does not now got tot he next quiz question to be reviewed?

Randy: After I close the lightbox the Next button doesn't work.

Thanks for confirming. Do you by chance have a sample that does this behavior that you could upload so we can take a look? I have this same exact function working in multiple courses so not sure why it would not work for you properly.

The course I'm working on contains proprietary information, but tomorrow morning I'll put together a fake course and quiz that can be uploaded.

Randy (or anyone else who wants to look): I "gutted" my course to remove screen captures and uploaded it here. The content doesn't make sense anymore, but that shouldn't matter for testing purposes.

To see the issue, follow these steps:
1. Preview the course.
2. Take the quiz.
3. On the Results slide, click Review Quiz.
4. On the review slide for the first question, click the "Click here to review this topic" link to display the lightbox slide.
5. Close the lightbox slide and click Next to attempt to go to the second review slide.

Thanks!

So I am thinking this is a bug within Storyline. For some reason when the lightbox gets activated, it takes the system out of review mode but keeps the buttons turned on. It is odd. I tried everything I know to get it to work, but could find nothing. One thing I did notice, obviously hitting previous resets it to be able to work, and for some reason question 2 when you hit next after the lightbox is open, it will go to the previous slide. I tried changing the resume or reset settings for both the slides and the layers but to no avail. I would bring it up to Articulate as a bug unless someone else comes across something. 

Thanks so much for taking the time to look at this, Randy! I'm thinking it must be a bug, too. I'll go ahead and report it. :)

Hi there, Jennifer. Thanks for sending in your file to our team for a closer look!

My teammate, Hazel, is carefully testing this behavior, so keep an eye out for a follow-up email from her soon. 

Thank you both for bringing this to our attention, and I'll follow the case to share any relevant insight here!

Is there a solution to this issue? I created a submit button for the learners to answer the quiz question and removed the PREV/NEXT buttons. When reviewing the quiz, we're not able to advance without clicking submit again (which is odd since we're in review). Is there a Review Quiz slide master that can be edited. I rather not have the Prev/Next native icons or text on the slide. When they are on the screen, a learner can advance the question without answering it. 

Hi Michelle, 

Sorry to hear that you ran into a similar issue.

Would you be willing to share a copy of your project file here or in private through a support case so we can test the behavior you are experiencing? 

You also mentioned hiding the PREV/NEXT buttons in the player from your learners. During review mode, are you trying to add custom buttons that will only be visible when a learner reviews a quiz? Or are you trying to control/limit the navigation in another way?