Red Border around screen

Hi Matt

Here is some information on screen recording

Hope this helps

https://community.articulate.com/series/4/articles/recording-screencasts

Hi Matt!

Looks like Mr. C has popped in to assist you here. I'm not familiar with an issue based on your description. Do you have a .story file you'd like us to take a look at?

Hi,

I'm getting this unwanted red border as well.

Hello Ayanne - Would you be able to share your .story file and replication steps if necessary?

Yes, absolutely. Feel free to email me directly.

I've opened a support case (01044830) on your behalf Ayanne with a link to upload your project file privately.

The exact same thing is happening to me! 3 years later!! Did someone help resolve? If so, please help me!

Hi Jessica,

I took a look and did not get a file from Ayanne to do any testing, so I do not have an update outside of what you can see here.

I do see that you also reached out here as well, so we can continue the conversation there.

I realize that this is an old post - but I am experiencing this same issue - I am using the "Screen Recording" tool and after it is placed in a Storyline slide, I am seeing a red border. I am happy to share a sample of the file.

Hi,

I also have the red border issue, has this been solved?

Using Screen Recording.