I have a few slides that are exactly the same as yours, functionally. I found another helpful thread here, which worked well for me. Because the objects you're assigning as drag objects don't function as states the way radio buttons or checkboxes work on normal question slides, you have to trigger a "jump to this slide". Hope this helps! I did get it to work, so if you're having issues, I can try to help. :)
Instead of using "hide layer" try using "Jump to slide, this slide, when user clicks Try Again." Then set the revisit properties to "Reset to initial state." That worked for me on the drag and drop questions.
Because you are starting from the initial state, it will not count your attempts correctly, so you will also need to add 2 triggers to the Try Again layer. Create a TryAgain variable and say, When the timeline starts on the Try Again layer, add 1 to the TryAgain variable. Another trigger on this layer will say, Show layer, Incorrect, it TryAgain is greater than 1 (or what ever you want to use for number of attempts).
I am trying to reset the the whole quiz section when users reaches the failure layer on result slide. I did all the things that are suggested here, adding triggers and variables and all the other things. But something doesn't seem to work. The quiz slides don't reset and if they do, the user can't resubmit the answer as they can not click on anything but the submit button. Can someone please help.
Melissa - Did you figure out your issue? The same thing is happening to me. When I preview slides, it will get the Try Again slide. But sometimes, those same slides will show the Incorrect slide automatically instead of Try Again for attempt #2. I have checked all triggers and they are all the same. I'm stuck. :-(
Hi Katie. I'm not yet sure if this is fail-safe, but one suggestion I read which improved things for me was to confirm that all the variables I used to trigger a Try Again with a "reset to initial state" for my freeform slides were uniquely named for each slide. I think I called them "TryAgainSlide34", "TryAgainSlide42", etc. If you used variables, as I did, then make sure you create a unique variable for each one. If they're all using the same variable now, you can create new variables and easily change the trigger. Good luck!!
I'm glad to see that Melissa is popping in to help you here.
I'd be happy to look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
I wanted to follow up this thread by saying that we still found the Try Again reset, even with unique variable names applied, fairly buggy so we decided to break each interaction into two slides to accommodate the 2 attempts requirement. The first slide is set to 1 attempt and has the Try Again response appearing on the Incorrect Slide Layer. "Continue" button has a trigger to jump to the second interaction slide (invisible to the user as a separate slide) for the second attempt. This second slide is also set to 1 attempt and jumps to the next slide.
Hola, tengo el mismo problema, hice un archivo de prueba con 3 preguntas de cuestionario, con un porcentaje de aprobación del 80%, si se equivocan quiero que puedan hacer el ejercicio nuevamente.
Sin embargo, cuando los envío a la primera diapositiva, el cuestionario no me deja seleccionar ninguna alternativa, solo me permite presionar el botón enviar.
Adjunto el archivo de muestra. (está construido en storyline 3)
Hola, Francisca, y bienvenida a la comunidad E-Learning Heroes! ✨
Thank you for sharing your .story file!
On your layer Suspendido, you have a button to re-start (Reiniciar), which jumps to the beginning of the quiz. The only change you need to make is to add another trigger that resets the results when the user clicks Reiniciar:
The reset trigger needs to be above the one that jumps to the first slide.
Excelente, muchas gracias. Hasta el momento funciona perfecto. ¿Puedo hacerte otra consulta relacionada a storyline3?.
Cuando hago archivos nuevos y quiero publicarlos, en el apartado de Propiedades ya no me aparece la opción Formatos.
Actualicé el programa por si era problema de actualización pero sigue sin aparecer, de un día a otro desapareció, estoy pensando que quizás desactivé algo, pero solo se que ya no puedo publicar en html5.
On our latest update of Storyline 3 (Build 3.12.24693.0, from April 2021), we removed the option for Flash fallback, so now all the projects are only published as HTML5. Take a look at this article for additional information:
I have multiple questions in a module that allows 2 attempts per question. My learners are experiencing an issue where they are not awarded the full amount of points when they get the answer correct on the 2nd try. I've looked and can't find the answer to this issue other than a bunch of triggers and extra work. Any ideas how learners can get the full points available per question even on the 2nd attempt at the question?
Would you be willing to upload a copy of your project file here so we can the scoring? You can also send it directly to our support engineers by opening a support case. We'll delete your file as soon as we're done troubleshooting.
This slide is a "pick many" slide. When the answers are correct on the first try, it works just as it should and moves to next slide. If the first try is incorrect, any additional tries communicate 'incorrect' even though it is correct. I've toubleshooted over and over and am at a toatal lose. I have two additonal slides that are the same style and are doing the same thing. Please help.
I'm sorry you're running into this snag! I have opened a support case on your behalf. You may have seen the support email that was sent. Our support engineers will be in contact soon to help you through this issue.
41 Replies
Hi Glen,
I have a few slides that are exactly the same as yours, functionally. I found another helpful thread here, which worked well for me. Because the objects you're assigning as drag objects don't function as states the way radio buttons or checkboxes work on normal question slides, you have to trigger a "jump to this slide". Hope this helps! I did get it to work, so if you're having issues, I can try to help. :)
Glen,
Instead of using "hide layer" try using "Jump to slide, this slide, when user clicks Try Again." Then set the revisit properties to "Reset to initial state." That worked for me on the drag and drop questions.
Because you are starting from the initial state, it will not count your attempts correctly, so you will also need to add 2 triggers to the Try Again layer. Create a TryAgain variable and say, When the timeline starts on the Try Again layer, add 1 to the TryAgain variable. Another trigger on this layer will say, Show layer, Incorrect, it TryAgain is greater than 1 (or what ever you want to use for number of attempts).
I hope this works for you.
Hi all,
I am trying to reset the the whole quiz section when users reaches the failure layer on result slide. I did all the things that are suggested here, adding triggers and variables and all the other things. But something doesn't seem to work. The quiz slides don't reset and if they do, the user can't resubmit the answer as they can not click on anything but the submit button. Can someone please help.
Hi Adam!
We are happy to help! Would you be willing to share your .story file in this discussion so we can see what you've created so far?
It sounds like a trigger might be getting in the way here.
Melissa - Did you figure out your issue? The same thing is happening to me. When I preview slides, it will get the Try Again slide. But sometimes, those same slides will show the Incorrect slide automatically instead of Try Again for attempt #2. I have checked all triggers and they are all the same. I'm stuck. :-(
Hi Katie. I'm not yet sure if this is fail-safe, but one suggestion I read which improved things for me was to confirm that all the variables I used to trigger a Try Again with a "reset to initial state" for my freeform slides were uniquely named for each slide. I think I called them "TryAgainSlide34", "TryAgainSlide42", etc. If you used variables, as I did, then make sure you create a unique variable for each one. If they're all using the same variable now, you can create new variables and easily change the trigger. Good luck!!
Hi Katie,
I'm glad to see that Melissa is popping in to help you here.
I'd be happy to look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
I wanted to follow up this thread by saying that we still found the Try Again reset, even with unique variable names applied, fairly buggy so we decided to break each interaction into two slides to accommodate the 2 attempts requirement. The first slide is set to 1 attempt and has the Try Again response appearing on the Incorrect Slide Layer. "Continue" button has a trigger to jump to the second interaction slide (invisible to the user as a separate slide) for the second attempt. This second slide is also set to 1 attempt and jumps to the next slide.
Hola, tengo el mismo problema, hice un archivo de prueba con 3 preguntas de cuestionario, con un porcentaje de aprobación del 80%, si se equivocan quiero que puedan hacer el ejercicio nuevamente.
Sin embargo, cuando los envío a la primera diapositiva, el cuestionario no me deja seleccionar ninguna alternativa, solo me permite presionar el botón enviar.
Adjunto el archivo de muestra. (está construido en storyline 3)
Hola, Francisca, y bienvenida a la comunidad E-Learning Heroes! ✨
Thank you for sharing your .story file!
On your layer Suspendido, you have a button to re-start (Reiniciar), which jumps to the beginning of the quiz. The only change you need to make is to add another trigger that resets the results when the user clicks Reiniciar:
The reset trigger needs to be above the one that jumps to the first slide.
Let me know if this works!
Excelente, muchas gracias. Hasta el momento funciona perfecto. ¿Puedo hacerte otra consulta relacionada a storyline3?.
Cuando hago archivos nuevos y quiero publicarlos, en el apartado de Propiedades ya no me aparece la opción Formatos.
Actualicé el programa por si era problema de actualización pero sigue sin aparecer, de un día a otro desapareció, estoy pensando que quizás desactivé algo, pero solo se que ya no puedo publicar en html5.
Gracias por tu ayuda.
Hola, Francisca.
On our latest update of Storyline 3 (Build 3.12.24693.0, from April 2021), we removed the option for Flash fallback, so now all the projects are only published as HTML5. Take a look at this article for additional information:
I have multiple questions in a module that allows 2 attempts per question. My learners are experiencing an issue where they are not awarded the full amount of points when they get the answer correct on the 2nd try. I've looked and can't find the answer to this issue other than a bunch of triggers and extra work. Any ideas how learners can get the full points available per question even on the 2nd attempt at the question?
Hi Erin,
Would you be willing to upload a copy of your project file here so we can the scoring? You can also send it directly to our support engineers by opening a support case. We'll delete your file as soon as we're done troubleshooting.
This slide is a "pick many" slide. When the answers are correct on the first try, it works just as it should and moves to next slide. If the first try is incorrect, any additional tries communicate 'incorrect' even though it is correct. I've toubleshooted over and over and am at a toatal lose. I have two additonal slides that are the same style and are doing the same thing. Please help.
Hi Mariquine,
I'm sorry you're running into this snag! I have opened a support case on your behalf. You may have seen the support email that was sent. Our support engineers will be in contact soon to help you through this issue.
Thanks for reaching out!