Forum Discussion
Restart course trigger keeps showing the results page
I have made new project file to test the working of the 'Restart Course' trigger.
It's not working like I have always used this button up until now, I don't think.
See the attached .story file.
As you'll notice after pressing the button Restart the Course on the Results Slide, the navigation in the menu jumps to the first page; however it is still showing the Results screen. And the learner is stuck on the Results Slide.
Is this a new bug?
I made this screen recording to show what happens when I press the restart course button on the results screen:
https://360.articulate.com/review/content/1802344d-c93a-464c-9485-68df4e8f3358/review
I have the same problem, I hope someone can help.
Hi Hans!
Sorry to hear you've also been affected by this setback!
As I shared with Bart, this behavior was due to a bug in Storyline 360, that we have since released a fix for! Please let us know if you are still experiencing this issue after updating your Storyline 360 installation, and republishing your file!
Hi Bart!
I also replied to your other thread, here!
I'm happy to share we just released another update for Storyline 360. In Update 3.90.32893.0, we’ve included a fix for:
Restart course triggers didn't work as expected. Install the latest update and republish your course to fix the broken triggers.
Launch the Articulate 360 desktop app on your computer to take advantage of this update and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let us know if you run into any setbacks moving forward!
