I've got a situation where the Results variables are not working. For instance, if I put %Results.ScorePercent% in a text box, it will not replace that string with a number at runtime.
I've seen this type of problem crop up before when copying results slides from one presentation to another. Right now, if I add a new results slide from the default menus then the variable on my custom results slide will start working. If I delete the new slide, then it stops again.
Anyone know how to get it fixed up without adding a new slide?
The issue is that every results page in a Storyline file has a unique results variable. We had already copied it once, so our custom results pages already had "Results_2.ScorePercent" as the variable in the text box. After additional copies, I could not figure out what the current variable name was.
In this case, the easiest solution was to:
- In the Story view, duplicate the existing results page, which reset it to the original Results.ScorePercent.
- Delete the original results page.
- In the text box, delete the "_2" in the variable name
The issue is that every results page in a Storyline file has a unique results variable. We had already copied it once, so our custom results pages already had "Results_2.ScorePercent" as the variable in the text box. After additional copies, I could not figure out what the current variable name was.
In this case, the easiest solution was to:
- In the Story view, duplicate the existing results page, which reset it to the original Results.ScorePercent.
- Delete the original results page.
- In the text box, delete the "_2" in the variable name
Dane :)
You saved me from lots of manual efforts with your troubleshooting steps.
I was stuck in a similar state for several hours without any progress and it got sorted in seconds after I followed your instructions.
5 Replies
Figured out an easy solution.
The issue is that every results page in a Storyline file has a unique results variable. We had already copied it once, so our custom results pages already had "Results_2.ScorePercent" as the variable in the text box. After additional copies, I could not figure out what the current variable name was.
In this case, the easiest solution was to:
- In the Story view, duplicate the existing results page, which reset it to the original Results.ScorePercent.
- Delete the original results page.
- In the text box, delete the "_2" in the variable name
Hi Dane,
Sorry for the delay! I am happy to hear you were able to resolve this, however.
Thanks very much for sharing the steps you took to work this out. I'm sure this will come in handy for other community members in the future :)
Have a great day!
Christine
This worked well for me - thanks for posting it!
Glad this thread was able to help you out Jamie.
Dane :)
You saved me from lots of manual efforts with your troubleshooting steps.
I was stuck in a similar state for several hours without any progress and it got sorted in seconds after I followed your instructions.
Thank you so much for your insights...
Cheers from Bangalore, India :)