Posting for a student who sent me their project file and asked I help troubleshoot.
Simple 5-question quiz with Results slides with a "Review Quiz" button. Nothing but standard quiz templates all weighted at 20 points. Nothing out of the ordinary.
Yet, answering all 5 questions correctly and choosing to Review the quiz, all question slides show the red "Incorrect" at the bottom of the slide.
Since we (community) do not have access to the functionality under the hood that controls the review, has anyone else experienced this behavior?
what are the 'revisit' option selected on the quiz slides. I've seen this happen if the revisit option is set to 'reset to intial state' as it removes the answer the user had selected meaning there is no selection and shows the red banner.
Thanks Wendy and Phil. I'm so embarrassed that it didn't even occur to me to look there. That worked!
Odd thing is this is the second request with the same issue in recent weeks. And these are fairly new users of Storyline and assuming they are not manually changing the revisit properties. This causes me to wonder if quiz templates are set to 'reset to initial' state automatically somehow.
One occurrence is random. Two within a couple weeks is suspicious. I'm curious now and going go research some possibilities.
Glad it was an easy fix Kevin - if the project is an upgrade from SL2 I’ve noticed sometimes the properties change but a new project should have quiz slide set to ‘automatically ecide’ from what I’ve seen 😀
I was having this issue and came upon this thread which resolved my issue, but doesn't resolve the issue of how I allow a learner to retake the quiz if it is not set to "Reset to initial state when revisiting". Is this option one or the other? i.e., If allowing a learner the ability to retake the quiz then there can't be an option to review the quiz?
You can insert a Retry Quiz button on your Results slide, which will come with a trigger to reset the quiz. This will happen even when the revisiting option is Resume Saved State.
Ah yes - this worked! Thank you so much! I had my own hand-built retry button which removed the "baked in" coding of the retry button designed in Storyline. Whew!
7 Replies
Hi Kevin
what are the 'revisit' option selected on the quiz slides. I've seen this happen if the revisit option is set to 'reset to intial state' as it removes the answer the user had selected meaning there is no selection and shows the red banner.
Agree with Wnedy it is normally the revisit properties, leave as automatic if you have quiz review but still plays up so may need to be resume state
Thanks Wendy and Phil. I'm so embarrassed that it didn't even occur to me to look there. That worked!
Odd thing is this is the second request with the same issue in recent weeks. And these are fairly new users of Storyline and assuming they are not manually changing the revisit properties. This causes me to wonder if quiz templates are set to 'reset to initial' state automatically somehow.
One occurrence is random. Two within a couple weeks is suspicious. I'm curious now and going go research some possibilities.
Glad it was an easy fix Kevin - if the project is an upgrade from SL2 I’ve noticed sometimes the properties change but a new project should have quiz slide set to ‘automatically ecide’ from what I’ve seen 😀
I was having this issue and came upon this thread which resolved my issue, but doesn't resolve the issue of how I allow a learner to retake the quiz if it is not set to "Reset to initial state when revisiting". Is this option one or the other? i.e., If allowing a learner the ability to retake the quiz then there can't be an option to review the quiz?
Hi, Kate.
Thank you for reaching out!
You can insert a Retry Quiz button on your Results slide, which will come with a trigger to reset the quiz. This will happen even when the revisiting option is Resume Saved State.
I hope this helps!
Ah yes - this worked! Thank you so much! I had my own hand-built retry button which removed the "baked in" coding of the retry button designed in Storyline. Whew!