Screen Recordings - All Black Oct 12, 2012 By Gerry Wasiluk Before I file a support case on this . . . I'm getting screen recordings that are all black. Any one experience this and have a fix? I'm running dual monitors, both at high rez, if that makes any difference.
Peter Anderson Staff over 10 years ago10/12/12 at 10:44 am (UTC) Hey Gerry It could be the dual monitors working some voodoo on it. I have a feeling I've seen that before. Mind sending in the file?
Gerry Wasiluk Author over 10 years ago10/12/12 at 11:07 am (UTC) As long as you don't ask me to send in my dual monitors . . .
Gerry Wasiluk Author over 10 years ago10/12/12 at 11:20 am (UTC) And case just submitted. Thanks, Pete!
Gerry Wasiluk Author over 10 years ago10/12/12 at 12:57 pm (UTC) Just got contacted by John S. in Support. He suggested rebooting the PC and that worked! Strange--but GREAT!
Claire Narum over 1 year ago06/23/21 at 6:50 pm (UTC) I'm late to this party but none of the other responses to this question from my google search worked for me. What did work: I had to set the display on both my screens to 100%, then restart the computer. After that the recordings worked correctly.
6 Replies
Hey Gerry
It could be the dual monitors working some voodoo on it. I have a feeling I've seen that before. Mind sending in the file?
As long as you don't ask me to send in my dual monitors . . .
And case just submitted. Thanks, Pete!
Awesome, thanks Gerry!
Just got contacted by John S. in Support. He suggested rebooting the PC and that worked!
Strange--but GREAT!
I'm late to this party but none of the other responses to this question from my google search worked for me. What did work:
I had to set the display on both my screens to 100%, then restart the computer. After that the recordings worked correctly.