Serious bug in question slides

Hi everyone, today we have discovered a serious issue related to question slides, when the scorm is running on LMS (this happens in Moodle)

if you are testing a question slide, when you select your answer and click submit, a layer will show you the relative feedback (right, wrong, retry) and the button continue to proceed to the next slide. If you exit the course BEFORE clicking "continue" , you will be able to resume the course at the same slide, but instead of finding your last given answers blocked, you will be able to select again the answers! In this way, if the user discovers the trick, and the course allow resume, he will be able to pass all the question with maximum score, by exiting and resuming each time.

All our courses set resume to "when in LMS mode ignore flash cookies" active.

I tested this on dozen of all courses we have released, and in all of them you can pass all questions using this trick.... Please can you make a test on any course of us, possibily on Moodle and on another LMS, just to find out if the problem depends on Moodle or on the LMS? I am going to test it right now on SCORM cloud, and let you know soon....

3 Replies
Ashley Terwilliger-Pollard

Hi Zio,

Yes, this is unfortunately a known issue right now - in that users are able to retake quiz questions they get wrong by exiting the course while the "incorrect" feedback is displayed and then resuming the course. It's currently under investigation. In the meantime, use either of the following options to avoid this behavior:

* Turn off question feedback.
* Or, configure question slides to be submitted all at once rather than one at a time
Leslie McKerchie

Hello Zio,

Popping in to share that we no longer see the issue with the suspend_data not being sent to the LMS with the submit interaction trigger when using the latest update of Storyline 360, Build 3.61.27106.0.

If you run into another issue using the latest update of Storyline 360, please reach out to our support team directly here.