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RobbertvH's avatar
RobbertvH
Community Member
3 months ago
Solved

Question slide skips feedback layer (storyline)

Could anyone help me with the following:

I created a questions slide with 2 number entry field instead of the default one (see attachment). I did this by creating a pick one slide using the çonvert to freeform' that uses a correct an incorrect button select states to make the slide work. 

When I preview just the 1 slide it seems to work perfectly, acceppting 30 and 2 a s the correct answer and showing the proper feedback layer. 

However, when I preview the question slide and the slide that comes after, is does not show the feedback layer and skips to the next slide without showing the feedback layer. 

or more accurately put: it shows the feedback layer for 0.01 second and then automatically skips to the next slide. 

Side note: my company uses its own template thas does not use the built in player therefore I'm looking for a solution within that frame. 

 

Many thanks!

Robbert

  • The slide is set to provide Feedback "By Question," so the Submit trigger should automatically show the Correct (Juist) or Incorrect (Onjuist) layer. I don't know why, but it seems the slide is corrupted, and the program isn't recognizing those layers. 

    So the program sees this as a question without feedback. When a question slide doesn't provide feedback, the Submit trigger includes jumping to the next slide. You only see that happen when the preview includes the next slide. 

    Here's what I did to fix the automatic feedback function in the attached file: 

    • In QUESTION TOOLS > DESIGN, I switched Feedback to "None." This makes the layers disappear.
    • Then I switched Feedback to "By Question" again. This created new Correct and Incorrect layers. 
    • I also deleted the triggers for showing the layers. Those aren't needed when the built-in feedback function is working.

     

7 Replies

  • RobbertvH's avatar
    RobbertvH
    Community Member

    Ps: Also note that when I would use the incorporated feedback layers in Form view, it no longer evaluates the correct answer as correct (it gives the incorrect layer while it should not). So I abandoned that option. What is also strange when I do use the Form view feedback fields it create a feedback layer that clearly looks like our house style, but is in a slightly different colour than any of the variants in the feedback master

  • The slide is set to provide Feedback "By Question," so the Submit trigger should automatically show the Correct (Juist) or Incorrect (Onjuist) layer. I don't know why, but it seems the slide is corrupted, and the program isn't recognizing those layers. 

    So the program sees this as a question without feedback. When a question slide doesn't provide feedback, the Submit trigger includes jumping to the next slide. You only see that happen when the preview includes the next slide. 

    Here's what I did to fix the automatic feedback function in the attached file: 

    • In QUESTION TOOLS > DESIGN, I switched Feedback to "None." This makes the layers disappear.
    • Then I switched Feedback to "By Question" again. This created new Correct and Incorrect layers. 
    • I also deleted the triggers for showing the layers. Those aren't needed when the built-in feedback function is working.

     

    • RobbertvH's avatar
      RobbertvH
      Community Member

      Thanks Judy! I'm going to study this a bit more and I may get back to you on this :) 

      Just noticed my old version also gives inconsistent evaluations (right or wrong)

  • RobbertvH's avatar
    RobbertvH
    Community Member

    OK I think I solved it. In case anyone else is struggeling with this, here's what I found: 

    • The way I built this it works without the Submit pick 1 trigger. I cannot delete the trigger for some reason but it worked when I disabled it. 
    • The way to go was indeed to use the form view feedback. This ensures storyline does skip your homebrew feedback layer. (Which is a weird thing, but no choice but to go with the flow)
    • Also make sure to double check your triggers when it comes to NumericEntry field numbers.  My triggers were wrong because the NumericEntry field numbers had changed in the process from 10 to 18 (perhaps when duplicating a slide or cleaning up the variable menu?). Note that the correct name  is NOT in the timeline (they are named wrongly there) but in the "set NumericEntry x equal to.." trigger. 
    • JudyNollet's avatar
      JudyNollet
      Super Hero

      I'm glad you got it working. 

      FYI: I recommend giving all variables meaningful names. That helps with troubleshooting (for example, noticing if a trigger refers to the proper variable). 

  • Nedim's avatar
    Nedim
    Community Member

    Your feedback layers aren't named properly in Form View, which is causing the issue. Because they're left unnamed or blank, Storyline doesn't recognize them as valid feedback layers (like “Correct” or “Incorrect”). As a result, even though your “Show Layer” triggers briefly display the correct or incorrect layers, Storyline automatically skips over them because it doesn’t treat them as proper feedback layers and proceeds to the next slide.

     

  • RobbertvH's avatar
    RobbertvH
    Community Member

    Thanks Nedim! What puzzles me though is that in all of my company's e-learnings we never use the form view for feedback since we have our own custom feedback layers and never have any issues. Only when I "homebrew" a new type of slide this suddenly becomes an issue.