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RobbertvH's avatar
RobbertvH
Community Member
3 months ago
Solved

Question slide skips feedback layer (storyline)

Could anyone help me with the following: I created a questions slide with 2 number entry field instead of the default one (see attachment). I did this by creating a pick one slide using the çonvert...
advice
storyline 360
  • JudyNollet's avatar
    JudyNollet
    3 months ago

    The slide is set to provide Feedback "By Question," so the Submit trigger should automatically show the Correct (Juist) or Incorrect (Onjuist) layer. I don't know why, but it seems the slide is corrupted, and the program isn't recognizing those layers. 

    So the program sees this as a question without feedback. When a question slide doesn't provide feedback, the Submit trigger includes jumping to the next slide. You only see that happen when the preview includes the next slide. 

    Here's what I did to fix the automatic feedback function in the attached file: 

    • In QUESTION TOOLS > DESIGN, I switched Feedback to "None." This makes the layers disappear.
    • Then I switched Feedback to "By Question" again. This created new Correct and Incorrect layers. 
    • I also deleted the triggers for showing the layers. Those aren't needed when the built-in feedback function is working.

     

Nedim's avatar
Nedim
Community Member
3 months ago

Your feedback layers aren't named properly in Form View, which is causing the issue. Because they're left unnamed or blank, Storyline doesn't recognize them as valid feedback layers (like “Correct” or “Incorrect”). As a result, even though your “Show Layer” triggers briefly display the correct or incorrect layers, Storyline automatically skips over them because it doesn’t treat them as proper feedback layers and proceeds to the next slide.