Hello Ekta, and welcome to E-Learning Heroes. 😊
Opening a support case with our team is the best way to dig into what you're experiencing here, so thank you for doing so. I can see that Johnrey is already taking a look, so you should be hearing from them soon.
As follow up to this question, I am having issues with a course built in the latest version of Storyline 360. The published SCORM file is displaying graphics correctly in Firefox version 91 once load to our cornerstone LMS. It functions correctly in Firefox version 93, however it loads EXTREMELY slowly.
I'd start by uploading the project to SCORM Cloud and testing it using Firefox (both versions 91 and 93) to rule out LMS issues. Check out this step-by-step article!
If it works as expected in SCORM Cloud, I would advise you to reach out to Cornerstone for more information, as it can be an issue on their end.
If you need help testing, please reach out to our support engineers through a case.
3 Replies
Hello Ekta, and welcome to E-Learning Heroes. 😊
Opening a support case with our team is the best way to dig into what you're experiencing here, so thank you for doing so. I can see that Johnrey is already taking a look, so you should be hearing from them soon.
As follow up to this question, I am having issues with a course built in the latest version of Storyline 360. The published SCORM file is displaying graphics correctly in Firefox version 91 once load to our cornerstone LMS. It functions correctly in Firefox version 93, however it loads EXTREMELY slowly.
Thank you,
Carrie Ann
Hi, Carrie.
Thank you for reaching out!
I'd start by uploading the project to SCORM Cloud and testing it using Firefox (both versions 91 and 93) to rule out LMS issues. Check out this step-by-step article!
If it works as expected in SCORM Cloud, I would advise you to reach out to Cornerstone for more information, as it can be an issue on their end.
If you need help testing, please reach out to our support engineers through a case.
Let me know if this works!