States being Difficult

Apr 21, 2022

Hi all,

The attached slide is part of a course where I am teaching users how a filter system works for helpdesk tickets.  I am using fruit and veggies to illustrate the concept.  

Short example.  If they select the criteria Fruit... it should hide all vegetables on the screen.  If they add the criteria purple, the eggplant should become visible again along with the rest of the fruit since it satisfies at least one of the criteria selected.  

At moment, my solution sort of works - the problem is, I seem to have to select and deselect criteria several times before the triggers strart to function normally.  

If anyone can help me understand and fix the glitching - that would be hugely helpful - I am also open to ideas for a more elegant solution.

Thanks!!!

1 Reply
Walt Hamilton

I seem to have to select and deselect criteria several times before the triggers start to function normally.

This is because the program starts with all the filtered pictures showing. So if you select fruit, it turns off vegetables, but any layer (like green) is still showing, and its veggies still show. To get the eggplant to disappear, you have to turn off all the pictures that have an eggplant on them,

Set the initial state of all the pictures to Hidden, and it will work. Besides, to me, it is more intuitive to start with no filters selected, and no objects showing.