I have a course with voice over and a few videos. For the most part, the audio works fine, but I have one video that is silent when I publish to Review or to our LMS. If I play the video in the Storyline project file or in a separate program, it plays fine.
I tried splitting out the audio and video into separate files and deleting the slide it was on and adding a new one, and it's still silent.
1 Reply
It’s hard to say what’s causing this without seeing your file, but here are some thoughts:
If there's no improvement from there, I'd recommend connecting with one of our support engineers here to help troubleshoot!