Storyline Error Uploading in Any Format


I am having trouble uploading content to my LMS in any format -- Tin Can, SCORM etc,. I always get the same error (see attachment) and I need to know whether or not this is due to the most recent Storyline update, the PDFs I've included in the resources, or my LMS. I've never encountered this error before, and even though I have re-created manually three times, I continue to encounter this error.

Any suggestions or troubleshooting assistance would be appreciated!

2 Replies
Maria Costa-Stienstra


Thank you for reaching out! 

While it sounds like this could be specific to your specific LMS, it would be interesting to test it in  SCORM Cloud. Check out this step-by-step article!

If you can upload to SCORM Cloud, I would advise you to reach out to your LMS for more information on the error you're receiving. 

If you still see the same behavior in SCORM Cloud, my recommendation would be to open a support case here, so we can take a closer look at your settings.

Let me know if this works!