3 Replies
Ashley Terwilliger

Hi Sushil,

Temp files are only created for Storyline files when Storyline crashes or unexpectedly closes. You would need to manually save the .story file at least once to begin the autosaving every 10 minutes for the purposes of autorecovery, and you'd want to check that files are saving locally and adhering to the other guidelines here. 

Let us know if you have any other questions! 

Sushil Suryawanshi

Thanks Ashley! I have been following these guidelines, and have worked on many files in last 2 months and naturally, all those files were saved several times during their development. Still, my (AppData\Roaming\Articulate\Storyline) folder has nothing but merely 2-3 files of which the latest one dates back to around a month back. I m not understanding why the temp files are not being saved at. What could cause this? Any PC level settings needed? Can't guess.

Ashley Terwilliger

Hi Sushil,

That's the correct file path, and where I'd expect to see the temp files. I'm not aware of any specific PC settings that would impact this, but our Support Team is happy to work with you one on one to take a look! 

I'm happy to follow along in your case too - would be curious to find out what went wrong here!