I have a Free Form drag and drop slide and I have removed the feedback layers (Correct and Incorrect). I want the user only to be able to proceed once they have dropped all the items in their correct drop areas.
This works fine but user must click the Submit button twice for it to happen.
I have added "Drop Correct" states to the items I want dropped and set a trigger to allow user to jump to next slide when all items are "Drop Correct".
I have provided the simplest example I could make here with 2 items, any help would be much appreciated! Thanks!
Hi Wendy - the client I am working for has asked for no feedback so we have removed the 2 layers. I have set the items to snap back if they are incorrectly placed. My example was purely to illustrate the Submit button problem :)
The idea is that the user can only progress once all items are correctly dropped. - I managed to solve it by checking the box in drag and Drop options labelled "Delay item drop states until interaction submitted".
I am having the same issue that I need to click the submit button twice. This solution works but I want the feedback of correct or incorrect to pop up. Can someone help me? Thanks
Thanks for reaching out and sharing that you are running into a similar issue.
I'm curious if you have multiple attempts set for the question? If so, and you're getting the question 'wrong' and do not have a 'Try Again' layer, then it appears that you're clicking the Submit button more than once.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi, I have had the same issue with a couple of multiple choice interactions on a module that was built by a colleague (just meaning I was trouble shooting without having all the build background).
There is a submit interaction trigger (matching the multiple choice interaction) yet when you select the incorrect response the incorrect feedback will not display unless you click the submit button again. There were two attempts built in.
After fiddling around I managed to fix the bug by reducing the number of attempts to 1, then increasing to 2 again at which point a Try Again slide was generated. It seem the double click submit must be where a Try Again slide was supposed to appear. Maybe the Try Again slide had been deleted by the builder (as it is a binary choice it is not really necessary) but the Submit button is still expecting that interaction?
Actually, If you had set the attempts to three, you would have had to click Submit 3 times. The built-in action is that when an incorrect answer is submitted, the only action is to show the Try Again layer. Hence, if there is no Try Again layer, it appears that nothing has happened. The built-in Try Again layer has a button to click, and its only action is to hide the Try Again layer. So without the layer, nothing appears to happen until you exhaust the number of attempts. At that point, instead of showing the Try Again layer, submitting an incorrect answer causes the Incorrect layer (if there is one) to be shown.
9 Replies
Hi Ben
you didn't have a submit interaction trigger which I've added but couple of questions
1. do you want the items to snap back if they are incorrectly dropped
2. there is only one attempt allowed and no feedback layers so if I get it incorrect what happens - how do I know?
Hi Wendy - the client I am working for has asked for no feedback so we have removed the 2 layers. I have set the items to snap back if they are incorrectly placed. My example was purely to illustrate the Submit button problem :)
The idea is that the user can only progress once all items are correctly dropped. - I managed to solve it by checking the box in drag and Drop options labelled "Delay item drop states until interaction submitted".
Thanks for your time though :)
Thanks, Ben, for sharing your solution!
Wendy, I had the same problem with my file. Thanks for your response to Ben. That solved my issue. Thank you. LaVon
Glad that helped LaVon - all the best with your project :-)
I am having the same issue that I need to click the submit button twice. This solution works but I want the feedback of correct or incorrect to pop up. Can someone help me? Thanks
Hi Milagro,
Thanks for reaching out and sharing that you are running into a similar issue.
I'm curious if you have multiple attempts set for the question? If so, and you're getting the question 'wrong' and do not have a 'Try Again' layer, then it appears that you're clicking the Submit button more than once.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi, I have had the same issue with a couple of multiple choice interactions on a module that was built by a colleague (just meaning I was trouble shooting without having all the build background).
There is a submit interaction trigger (matching the multiple choice interaction) yet when you select the incorrect response the incorrect feedback will not display unless you click the submit button again. There were two attempts built in.
After fiddling around I managed to fix the bug by reducing the number of attempts to 1, then increasing to 2 again at which point a Try Again slide was generated. It seem the double click submit must be where a Try Again slide was supposed to appear. Maybe the Try Again slide had been deleted by the builder (as it is a binary choice it is not really necessary) but the Submit button is still expecting that interaction?
Hope this helps someone, cheers Lotus
Actually, If you had set the attempts to three, you would have had to click Submit 3 times. The built-in action is that when an incorrect answer is submitted, the only action is to show the Try Again layer. Hence, if there is no Try Again layer, it appears that nothing has happened. The built-in Try Again layer has a button to click, and its only action is to hide the Try Again layer. So without the layer, nothing appears to happen until you exhaust the number of attempts. At that point, instead of showing the Try Again layer, submitting an incorrect answer causes the Incorrect layer (if there is one) to be shown.