Tabbing Issue - Quiz feedback layer

My issue is with the quiz question feedback layer and the JAWS screen reader.

Issue: After the quiz feedback layer opens, the screen reader will first read the player elements (in red boxes below). It tabs to the feedback last. How can we prevent the screen reader from reading the player elements when the feedback layer is open? I know it is possible because it worked that way for me before. However, it is not working now. I can't remember doing anything differently. 

Feedback layer

I'll appreciate any tips from you all. Thanks.

5 Replies
Ashley Terwilliger

Hi Tina,

It sounds really similar to an issue we have reported to our team, could you tell me what version of Storyline you're using? 

In the issue we have our team looking at, the tab order isn't respected after the user activates the submit button and goes through the player again instead of directly to the feedback layer elements. This only happens with the built in feedback layers, so in the meantime you could look at using either of these to work around the issue:

  • Create your own feedback layers
  • Instruct users to use "Shift+Tab" to select continue as that's likely the last item on the slide.
Tina Arcamo

Hi Ashley,

Sorry for the late reply. I've been really busy. 

Thank you for your suggestions. I will try them. Meantime, what I have done was to customize the player features for the quiz slides -- I removed the three tabs on top of the screen and the seekbar. Unfortunately, i cannot remove the audio button because I can only remove it from the main player properties and I need that button for the rest of the course. Still, it was a bit of a nuisance, because the reader will still tab to the audio button, then to the submit button twice, before it will tab to the feedback. But at least, it will no longer scroll around the page unnecessarily. Hopefully, your suggestion will work.

Thanks.

Alyssa Gomez

Hi Kenneth! 

The original issue mentioned here happens in Storyline 2. Specifically, the tab order isn't respected after the user activates the submit button and goes through the player again instead of directly to the feedback layer elements.

Does that match what's happening in your file? Are you also using Storyline 2?