Text document (resource) opens in Browser instead of downloading

Aug 15, 2022

Hi All, I published a course where a document with a .txt extension is included as a resource. On some people's computers, the .txt file opens up in their browsers, instead of downloading to their "downloads" folder. Another resource is a .pdf file, and it is handled in the correct way (the file goes to the downloads folder). There is a lot of confusion about how to handle it. They have I'm curious if this has come up with any other other people?

1 Reply
Jose Tansengco

Hi William, 

Thanks for reaching out! 

The behavior that you are experiencing might be related to the current browser settings of your learners, but just to be sure, would you be willing to upload a copy of your project file here or in private by opening a support case so we can confirm if this is the case? We'll delete it as soon as we're done testing!