Text to Voice issue

Apr 08, 2020

This is the sentence: "After the individual commodities are classified, the area of high- piled storage is designated. A high-piled storage area is a space within a building that is designated, intended, proposed or used for high-piled combustible storage. "

I'm using "Matthew" and he pronounces "piled" correctly until the end of the sentence (where I have it highlighted and bold).  I run into glitches where I can change a word or spell it phonetically, but I'm stumped with this.  It has to said as written.  What can I do? Thanks!

8 Replies
Lauren Connelly

Hi Norma!

Thank you for attaching the sound file! I was able to copy the text into a new project and add the same text-to-speech interaction. I heard the exact same glitch you mentioned. The first two times Matthew reads "high-piled" it's read correctly, and the last time it sounds like "high-biled". 

We do have a bug logged for this type of glitch when using Matthew for text-to-speech. I'm going to add your comments to the report so we can continue investigating.

I appreciate you bringing this to our attention! I'll make sure to report back when I have more information. 

Norma Kaplan

Lauren, thank you!  That will be helpful. In the meantime, I parsed the sentences where Matthew mispronounced "high-piled."  I recorded "high-piled..." on its own and put them in order.  So it works and only sounds like Matthew pauses. 

A few other words Matthew has a problem with are: uses, address, separate (just off the top of my head). 

Norma Kaplan

One more very important issue that I fogot about are words ending with "ing." 

Try out this sentence and you'll see what I mean:

"Tire buffing operations must be located in a room separated from the remainder of the building housing the tire rebuilding or tire recapping operations by a 1-hour fire barrier."

Thanks!

Maria Costa-Stienstra

Hi, Norma.

I just wanted to share that we are no longer seeing the bug reported where the text to speech voice Matthew pronounces the same word differently using the latest build of Storyline (3.61.27106.0).

If you're using the latest version and you're still experiencing this issue, please reach out to our support team through a case