Transparency in edit mode different that preview
Aug 24, 2023
Hello! I am trying to figure out why my shape transparencies in edit mode are different from preview mode. This has happened only in the last 24 hours, and has not been an issue before with these files I've been working on for months.
Below is what this slide looks like in edit mode.
Below is what the slide looks like in preview mode, which is how I want it to look.
I can't figure out if I've unintentionally clicked a setting or something, but it's incredibly frustrating that I can't figure it out. Any guidance would be appreciated. Thank you!
Pinned Reply
Hi everyone,
I have some great news to share! We just released another update for Storyline 360. In Build 3.79.30921.0, we've included a couple of fixes.
One of the bugs we've fixed is:
- Images with transparency appeared darker in the Storyline 360 editor
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
7 Replies
Do you have dim on your layer enabled?
Thank you for the question. This slide doesn't have any layers other than the base layer. I did try unchecking and checking the Dim box, but it doesn't seem to make a difference.
Hi Ben,
Sorry to hear that you ran into this snag.
I'd like to ask a few questions to help clarify your experience:
Additionally, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
there is a problem with Storyline 3.79 and transparency in authoring mode
https://community.articulate.com/discussions/articulate-storyline/transparency-bug-causing-dark-gray-images-in-software-but-the-course-previews-as-expected
if this is a real problem for you - downgrade to 3.78
Downgrading to 3.78 solved my issue! Thank you, Jürgen and Joe!
Hi Ben!
Thanks for following up and sharing the feedback! So glad to hear reverting to version 3.78 of Storyline helped to resolve your issue!
As Jurgen shared, our team is actively monitoring a bug that causes the transparency of an image to appear darker while editing a course in Storyline 360 (Build 3.79.30834.0). I've linked this discussion to the bug report and will provide updates here as soon as we have any news to share.
We appreciate your patience while we work through this issue!
Hi everyone,
I have some great news to share! We just released another update for Storyline 360. In Build 3.79.30921.0, we've included a couple of fixes.
One of the bugs we've fixed is:
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!