When I copy paste slides from one storyline to another, all the pictures are missing. Though the image is missing, I can see the rectangle frame for each pic. I tried both source formatting and destination formatting option.
Should I manually replace and time every image now? Or is there an easy work around?
Thank you for reaching out and sharing what you are experiencing in your project file.
Are you importing a quiz from the same project into a new scene or is this from a different project? If from a different project, were you able to verify that the story size is the same in both projects?
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
I have just started having the same issue with Storyline. When I copy and paste a photo from one Storyline file to the next, the image is missing. It has only just started happening.
I'm sorry you're running into this issue! I do not see the same on my end. Are you finding this with every course or just a specific course? Also, are all images missing or specific ones as well?
I appreciate your help in troubleshooting this issue!
So far it has been every new file I create since yesterday. And it has been happening with any photo I copy from one Storyline file into another storyline file. It wasn't an issue a few days ago. I was hoping it was a version issue, but my software is up to date.
I just wanted to share that we no longer see the bug reported where copying/pasting an image from one Storyline file to another results in a transparent box outline using the latest build of Storyline (3.61.27106.0).
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Hi Andy and welcome to E-Learning Heroes 😊
Thank you for reaching out and sharing what you are experiencing in your project file.
Are you importing a quiz from the same project into a new scene or is this from a different project? If from a different project, were you able to verify that the story size is the same in both projects?
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
I have just started having the same issue with Storyline. When I copy and paste a photo from one Storyline file to the next, the image is missing. It has only just started happening.
Is there a fix for this yet?
Hello Larissa!
I'm sorry you're running into this issue! I do not see the same on my end. Are you finding this with every course or just a specific course? Also, are all images missing or specific ones as well?
I appreciate your help in troubleshooting this issue!
Hi Lauren,
So far it has been every new file I create since yesterday. And it has been happening with any photo I copy from one Storyline file into another storyline file. It wasn't an issue a few days ago. I was hoping it was a version issue, but my software is up to date.
Thanks,
Larissa
Hi, Larissa.
Thank you for the additional information!
I have a few questions to narrow down the issue:
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.
Hi, everyone.
I just wanted to share that we no longer see the bug reported where copying/pasting an image from one Storyline file to another results in a transparent box outline using the latest build of Storyline (3.61.27106.0).
If you're using the latest version and you're still experiencing this issue, please reach out to our support team through a case.