Forum Discussion
Anyone else having trouble in Firefox?
Firefox is my default browser, and I regularly can't connect to Articulate's community. It sits for ages and gets a Proxy Error. Using Rise or Review is unaffected: It is only the community part that shows this proxy error.
See attached screenshot.
If I switch to Safari or Edge, the site load immediately and works mostly fine.
I've tried thoughly removing Firefox (including all its preferences, caches, and so on) and that gets it working again for half a day or so, then it goes back to showing the Proxy Error.
I've tried using a VPN, changing my DNS provider, and so on. Firefox regularly goes back to showing the Proxy Error only on the Articualte community domain. I haven't experienced this error anywhere else.
Hi Tim_,
Thanks for sharing what you are experiencing in Firefox! I wanted to confirm that this Proxy Error is an issue our team is aware of and actively investigating.
As a workaround, we recommend that folks follow the instructions in this article to clear their cache and cookies.
Let us know if you have any questions!
Hi Tim_,
Thanks for sharing what you are experiencing in Firefox! I wanted to confirm that this Proxy Error is an issue our team is aware of and actively investigating.
As a workaround, we recommend that folks follow the instructions in this article to clear their cache and cookies.
Let us know if you have any questions!
