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FrankWeber-a25a's avatar
FrankWeber-a25a
Community Member
31 days ago

SCORM-Module does not open twice in Firefox?

Hi all,

I'm afraid this is tricky and I really hope one of you out there can help me out:

  • I've created an eTraining with Rise and exported it as a SCORM-Module - see attached Screenshot for settings in Rise.
  • I then implemented the SCORM Module in our LMS - see attached Screenshot for LMS-Settings.
  • Everything seems to work fine: When I click on the eTraining in the LMS the eTraining opens and can be worked with. After finishing the eTraining the LMS tracks learners status correctly as "completed".

The problem:

  • The problem is this: When I try to reopen the eTraining it is not displayed any more once I have finished it. For a very short moment the loading page is displayed, but then the browser page goes blank - and stays that way. 
    This only happens when using the Firefox-Browser, though.

 

This is what I have tried so far:

  • using a private browser window
  • deactivating all browser extensions
  • clicking on the "leave course" link after finishing the eTraining 

none of this had any effect.

The Firefox web developer toolbar shows some errors - see attached screenshot - but I'm not tech-savvy enough to make sense of it or to know what I have to do to stop this from happening.

I would really like to avoid telling everyone they have to use a different browser so help is really appreciated.

Kind regards,

Frank