Trouble with correct and incorrect layer showing after submit button is clicked

Apr 19, 2021

Nadja Sherelis
By Nadja Sherelis

I don't know why my correct or incorrect layers aren't showing when submit is clicked. Here's the triggers I have.

Example

Show Correct Layer when the user clicks submit

if state of envision is drop correct

if state of validation is drop correct

if state of create is drop correct

 

What am I doing wrong. If someone could help me that would be so great. I'm attaching my file.

Thanks,

Nadja

4 Replies
Maria Costa-Stienstra
3 years ago04/19/21 at 7:43 pm (UTC)

Hi, Nadja.

Thank you for reaching out!

Can you give me a little more detail about what you're trying to achieve? 

Currently, you have two layers (Correct and Incorrect). The way you set up your triggers, Storyline will show the correct feedback if all responses are correct:

All responses are correct

And it will show the Incorrect layer if all are incorrect:

All responses are incorrect

When the answers are a mix of the above (some correct and some incorrect), Storyline doesn't know what to do, so no layer is shown:

Some correct and some incorrect responses

You have two options on how to go from here:

  • Let the interaction work as expected: Correct if all are correct, and Incorrect if at least one is incorrect. You can add a trigger that submits the interaction once the user clicks the submit button and disable or delete the triggers you created:

trigger that submits the interaction once the user clicks the submit button

  • Create another layer for the Partially Correct responses. Add a trigger that shows that layer when the user clicks submit, but using OR instead of AND in the conditions (Envision is incorrect OR Create is incorrect, etc.).

Let me know if this works!

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