We are facing some issues in the Storyline while importing the XLIFF file for Kanada and Marathi language.
For some reason, we are unable to import XLIFF and Storyline shows a blank pop-up for progress, a long time with no result at the end. Kindly check the attached screenshot for the same.
Requesting you to look into it and help us with your feedback.
Hi, I have the same issue while importing translation word and xliff for Marathi. It shows the same popup, and sometimes, it automatically closes the storyline.
We've checked the tags in word files, and no issue and when we import other language same course it can import properly.
Thanks for sharing that you are running into similar issues! It doesn't look like we heard back from Cyle to continue troubleshooting. Would you mind sharing your .story file and translation file with us so we can test this out on our end?
You can either share it here in this discussion or privately in a support case.
6 Replies
Hey Team, Is there any update on the above query?
Hi Cyle!
Thanks so much for checking in! Sorry to hear you've run into this snag with importing to your translation project.
I see that you've opened a support case with us and you are working with my colleague Luiza. You are in great hands!
If you have any questions, please let us know. We'll continue the conversation over in your support case via email.
Have a great day and happy developing!
Hi, I have the same issue while importing translation word and xliff for Marathi.
It shows the same popup, and sometimes, it automatically closes the storyline.
We've checked the tags in word files, and no issue and when we import other language same course it can import properly.
Do you have any suggestion or advice?
Hello katsirin!
Thanks for sharing that you are running into similar issues! It doesn't look like we heard back from Cyle to continue troubleshooting. Would you mind sharing your .story file and translation file with us so we can test this out on our end?
You can either share it here in this discussion or privately in a support case.
Hello Lauren,
I've shared you the file in privately email to support case. Thank you. I look forward to hearing from you.
Thanks, katsirin! I see that you're working with Luiza. You're in great hands!