Forum Discussion
Storyline 360 - Unable to Open Story File
Hi there,
I have been trying to open some storyline files of courses I created in 2023 and when i try to open the files it is telling me 'This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline'.
I currently have installed 360 x64
One file is 190MB (i've attached) and the other one is 286MB (looks like the second one is to large to attached).
How do I open them to update them if I can't open them on my current version of articulate storyline 360?
Hoping you can help.
Hello MichelleMart355,
I see that you've opened a support case and that you're working with my colleague Luiza. You're in excellent hands!
We'll continue the conversation over in your case.
Have a great start to your day!
3 Replies
Hi MichelleMart355 try rolling back to the oldest version of SL available
If you successfully open the project, I would then progressively update Storyline, and keep opening and saving out the project and hopefully you can arrive at the current version with a working copy.
Otherwise, get in touch with Articulate support, as they may be able to identify the specific issue and point you in the right direction in terms of a specific version to load. 2023 is quite old now, and there have been significant updates to SL which may have introduced breaking changes for older modules I'm guessing.
Hello MichelleMart355,
I see that you've opened a support case and that you're working with my colleague Luiza. You're in excellent hands!
We'll continue the conversation over in your case.
Have a great start to your day!
Thank you team. I managed to get the files open - although it took a while. I have been able to update them.
