Storyline 360 - Unable to Open Story File

Hi Mark,

The support team couldn't fix the issue as they seemed to think the file was corrupt and sent me what files they could retrieve, but they weren't able to be put into a format that I could use without starting from scratch (thankful for the efforts though to try and find out why).

I save a lot of my files on an external hard drive for backup purposes like this and I actually had to open the file in my external hard drive on my old laptop that I created the storyline file in originally and managed to open the three files somehow. 

I think it was more luck with finding the original file that wasn't on my new computer and opening that way than anything else.

Hope that helps.