Forum Discussion
Story View Issue in Storyline
I’m experiencing an issue in Storyline where the Story View suddenly zooms out, making the slides appear very small. Manually zooming in doesn’t resolve it.
This usually happens when I open a slide and then return to Story View. The only workaround I’ve found so far is to close and reopen the Storyline file, but I have to keep doing this repeatedly.
Has anyone encountered this issue before? If so, how did you fix it?
Thanks in advance!
Hello everyone,
Happy to share that we've just released a new update for Storyline 360!
In Build 3.106.35838.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:
- Slide thumbnails disappeared in Story View when the zoom level was set below 30%.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
9 Replies
Hello,
It's not just you. It's happening to other people, too.
Here is a previous post.
Same! This is also happening to me. I reached out in a support ticket about it and they suggested enlarging the view (attached screenshot). Which sometimes allows me to click the slide I want and open it. However, it's usually easier to open it and close it again.
Thank you JessDavis1 for the advice. I'll try it out.
Hi JericoBartolome and JessDavis1,
I’m glad KendalRasnake-1 is helping out here. I can confirm that what you’re seeing is a bug that we’re currently monitoring. I’ve added this discussion to the bug report so we can update this thread if anything changes or if a fix becomes available.
Thank you for sharing your experience and workarounds. While closing and reopening Storyline does temporarily help, we know it’s not ideal.
Please let us know if you have any other details to add, and don’t hesitate to reach out if you have more questions
Thanks EricSantos . I hope this bug gets fixed soon.
You’re welcome, JericoBartolome. We’ll share an update on the bug as soon as we have one.
Have a great day ahead!
There is a simple fix I use. Return to slide view. Click on any slide, then select Story View again. Works every time!
Several months on and bug is still happening. Yes, you can click around on other slides, perhaps Close a few slide tabs and try again...sometimes it works, sometimes it doesn't. Painful when you have to jump back and forth 30 times a day.
Hello everyone,
Happy to share that we've just released a new update for Storyline 360!
In Build 3.106.35838.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:
- Slide thumbnails disappeared in Story View when the zoom level was set below 30%.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
