Forum Discussion

JericoBartolome's avatar
JericoBartolome
Community Member
26 days ago

Story View Issue in Storyline

I’m experiencing an issue in Storyline where the Story View suddenly zooms out, making the slides appear very small. Manually zooming in doesn’t resolve it.

This usually happens when I open a slide and then return to Story View. The only workaround I’ve found so far is to close and reopen the Storyline file, but I have to keep doing this repeatedly.

Has anyone encountered this issue before? If so, how did you fix it?

Thanks in advance!

7 Replies

  • JessDavis1's avatar
    JessDavis1
    Community Member

    Same! This is also happening to me. I reached out in a support ticket about it and they suggested enlarging the view (attached screenshot). Which sometimes allows me to click the slide I want and open it. However, it's usually easier to open it and close it again. 

  • Hi JericoBartolome​ and JessDavis1​,

    I’m glad KendalRasnake-1​ is helping out here. I can confirm that what you’re seeing is a bug that we’re currently monitoring. I’ve added this discussion to the bug report so we can update this thread if anything changes or if a fix becomes available.

    Thank you for sharing your experience and workarounds. While closing and reopening Storyline does temporarily help, we know it’s not ideal. 

    Please let us know if you have any other details to add, and don’t hesitate to reach out if you have more questions

  • There is a simple fix I use. Return to slide view. Click on any slide, then select Story View again. Works every time!