Unable to publish to Word
Feb 23, 2023
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Hi Colin and Rob,
I have some great news to share. We just released another update for Storyline 360. In Update 74, we've included important fixes and new features.
One of the fixes we've included is:
Storyline 360 could crash when adding conditions to triggers or publishing to Word.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you have questions!
4 Replies
Hi Colin, and thanks for reaching out!
I'm sorry to hear that you're experiencing this issue, and I'm happy to help troubleshoot. I'd like to ask a few clarifying questions to help me better understand what you're seeing.
Please let me know if this helps! If the problem persists, I'd like to take a look at your file to investigate further. You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.
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Hi Colin,
There isn't a way to publish a single scene when publishing to Word. If you need to publish only a single scene, you can do one of two things:
Also, your contact information came through as well. This Peek video will show you how to edit it out if you’d like!
Kelly:
I'm having the same issue across all my Storyline files. I tried renaming the file, changing the output folder, etc. All I can manage to do is export the first slide to Word. Didn't have this issue a few weeks ago and nothing has changed on my computer...any suggestions?
Hi Colin and Rob,
I have some great news to share. We just released another update for Storyline 360. In Update 74, we've included important fixes and new features.
One of the fixes we've included is:
Storyline 360 could crash when adding conditions to triggers or publishing to Word.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you have questions!