Updated4.7.23- HUGE Lagging issue in Storyline

Apr 07, 2023

Hello, I just did the latest update for Storyline, and now it is lagging so badly, I literally cannot build. The file I am working in is 10,000 KB, so not huge. But it literally takes 10 seconds to move a text box across the stage. 

Other programs on my computer are running at normal speed, so I do not think it is a hardware issue. 

Thank you. 

1 Reply
Jose Tansengco

Hello Colleen,

Sorry to hear that you ran into this issue. 

We're not seeing this behavior being reported by our other users. If you're already working locally when making edits to your Storyline 360 project file, try doing a repair of your Storyline 360 installation to see if this helps. 

If the performance issues persists, open a case with our support team here so we can check why the upgrade caused the behavior.