User stuck on a slide

Oct 17, 2021

Hi Everyone! 

I am hoping someone can help me. I have built a course in SL and it is to be exported to web. The user seems to be consistently stuck on a slide and can not go past it. I have (attached a screen shot) some triggers on the slide that restrict the user to progress and navigation is set to restricted with 'restrict next/previous buttons' turned off. 

Does anyone have a solution - apart from removing the triggers or an understadning as to why this would be occuring? 

Thanks :) 

2 Replies
Judy Nollet

Hi, Jeanine,

The triggers look okay (i.e., I can't tell from the image what's going wrong). Perhaps there's just be some programming interference between your triggers and the built-in restricted-nav function (especially since you're not using the built-in "restrict next/previous buttons" function).

Why don't you try this: change the trigger that enables Next so it executes when the timeline ends (instead of when the variable changes). Maybe that'll work.

Leslie McKerchie

Hello Jeanine, and welcome to E-Learning Heroes. 😊

I'm glad that Judy has popped in to help you here and provided some guidance. 

If you still need some help, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.