Forum Discussion
Stuck in Processing Video
Hi, has anyone experienced stuck in processing video (when uploading a video) in Rise 360 today?
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
6 Replies
Review just spinning also. See https://www.articulatestatus.com/
Hi HenriettaDianaD,
Thanks for posting about this! KarlMuller and EllenSperry-e30 are right, this does appear to be connected to the ongoing issue with our cloud service provider that’s affecting several Articulate 360 features.
We’re also seeing videos in Rise 360 get stuck on “Processing,” and the issue Ellen mentioned with Review 360 aligns with the same outage.
Our engineers are in contact with our provider and continuing to monitor progress while systems recover. You can keep an eye on the latest updates on our Articulate Status page.
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
It's now working! Thanks for the response and quick turnaround.
