I'm having a tough time getting the SHIFT key to work during a screen recording. I'm trying to simulate holding down SHIFT to select multiple files within Windows Explorer. The shortcut key evaluation does not seem to recognize that the SHIFT key alone has been pressed. It only seems to work when SHIFT is used in combination with another key.
For anyone who happens to read this, it doesn't seem as though there's a workaround for evaluating whether a user has depressed the SHIFT key when they click an area or not. It sounds like a best practice is to use hotspots for the first and last item in a range and hope that they're actually depressing the SHIFT key while they're clicking the hotspots. For my purposes, I'll probably prompt the user to depress the SHIFT key after the first click and before their next click (even though I won't be able to evaluate whether they have or not).
Thanks for your follow-up post Erich. I encountered the same challenge when trying to produce a simulation that involved holding the control key to multi-select items in a list. After reading your post, I went with the prompt to hold the control key as well. I think a solution in the Storyline software would be to add an option to the shortcut key configuration that allows not only a Cntrl/Shift + [press key] option but a Cntrl/Shift + [Select Hotspot] option. I'm going to submit this as an enhancement idea.
It's not shift+another key, it's shift+click, or ctrl+click. I saw several other posts discussing this capability, but seems like users still have to make their own javascript for this function. I wonder if there is a native solution now.
There isn't a native solution for those keys, but I will surface this idea with the team. In the meantime, you're spot-on: Referencing this related post, it looks like JavaScript is perfect for the job.
If we add this capability to Storyline, you'll be the first to know!
While this feature hasn't made it on our feature roadmap yet, this discussion is connected to the report, so we'll be sure to notify you when we have news to share.
13 Replies
Hey Erich, welcome to Heroes!
And thanks for the file. Would you mind submitting it along with a case to our support team so they can take a closer look at it? Thanks!
Submitted.
Here's another example.
For anyone who happens to read this, it doesn't seem as though there's a workaround for evaluating whether a user has depressed the SHIFT key when they click an area or not. It sounds like a best practice is to use hotspots for the first and last item in a range and hope that they're actually depressing the SHIFT key while they're clicking the hotspots. For my purposes, I'll probably prompt the user to depress the SHIFT key after the first click and before their next click (even though I won't be able to evaluate whether they have or not).
Thanks for your follow-up post Erich. I encountered the same challenge when trying to produce a simulation that involved holding the control key to multi-select items in a list. After reading your post, I went with the prompt to hold the control key as well. I think a solution in the Storyline software would be to add an option to the shortcut key configuration that allows not only a Cntrl/Shift + [press key] option but a Cntrl/Shift + [Select Hotspot] option. I'm going to submit this as an enhancement idea.
Thanks for the feature request, Rebecca! And welcome to Heroes
Thanks Peter. I appreciate all the resources available here!
Hi,
This is an ooooold post so I don't know if it would still be seen. But is there any update on this enhancement request?
Thank you.
Rui
Hey there, Rui!
In Storyline 3 and Storyline 360, you could use the control key and the shift key in combination with another key (e.g., Ctrl + Shift + A).
We'd love to learn more about how this specific key combination would be helpful for you. Could you share more below?
Hi Katie,
It's not shift+another key, it's shift+click, or ctrl+click. I saw several other posts discussing this capability, but seems like users still have to make their own javascript for this function. I wonder if there is a native solution now.
Thank you for following up.
Hello again, Rui!
I appreciate the extra context.
There isn't a native solution for those keys, but I will surface this idea with the team. In the meantime, you're spot-on: Referencing this related post, it looks like JavaScript is perfect for the job.
If we add this capability to Storyline, you'll be the first to know!
Hi, we would need this as well for our screen recordings. Any news, whether it will be implemented and when?
Thanks for the reply
Hi, Michael.
While this feature hasn't made it on our feature roadmap yet, this discussion is connected to the report, so we'll be sure to notify you when we have news to share.