Validation trigger no longer working

Aug 30, 2021

Some of our students just informed us that they were blocked on an e-module. All our e-modules are developed with Articulate Storyline 360. In the case of this specific module, the slide in question contains an activity with 3 dropdown menu options...once user selects answers, the validation button appears for user to click on, taking user to correct or incorrect layer. Except that the validation button is not appearing, whether users answer correctly or incorrectly, they are blocked. As we have this type of activity in several e-modules, I checked it in another one and encountered the same problem. And I can't see what's the cause. An update? a bug? The problem is serious for us as this concerns several e-modules in source language (English), plus the translated versions (6 lang.) - we desperately need a solution. HELP please!

1 Reply
Maria Costa-Stienstra

Hi, Katia.

Thank you for also opening a support case with our engineers!

I see that you worked with Fannie Mae, who logged this as a possible bug where the trigger to change the state of "Object2" when the state of "Object1" (or a combination of objects in a condition) changes is not working when using "Is Not Normal" condition.

I want to share some information on how we tackle bugs,  and we’ll let you know as soon as we have an update on this issue.