Video compression - Cannot turn it off

Mar 17, 2023

My video is MP4 processed in Camtasia. Settings are show below. These images are virtual world photos. The final video takes up very little space. But when I put it into Storyline, the option to change compression from Automatic is grayed out. All forum references I could find are very old, and they all say the same thing: this is the correct profile. The compression makes my video look like hot garbage. The other videos I put threw here are fine. Please advise. 


4 Replies
Kelly Auner

Hi Virginia, and welcome to the E-Learning Heroes community!

I'm sorry to hear that you're experiencing this issue, but I'm happy to help troubleshoot.

If you're comfortable sharing your file with us, we'd be happy to test it out to investigate further. You can share it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.