Video content plays while user toggles to another screen

Mar 07, 2023

Hello,

Have deployed e-learning module on client LMS. It is noticed that the video content continues to play at the background even if the user were to toggle the screen to another application.

Is there some way to stop playing this content of user toggles to another screen?

Pls advise,

Rgds,

Rahul 

1 Reply
Steven Benassi

Hi Rahul!

It sounds like video content from your course is continuing to play in the background even when switching over to a new tab. I’d be happy to help with that!

I tried to recreate this issue on my end where I uploaded a course to SCORM cloud, which included a video with audio. When viewing the course, I navigated to other tabs while the video was playing. When I toggled to a different browser tab the video with audio paused. 

I’ve put together this screen recording to show you my results.

It sounds like the issue could be specific to the LMS environment you are working in. Have you tried testing your course in another LMS environment?

Please let me know if you have any more questions. Thanks for reaching out!