Video Quality bad when publishing in Storyline
Feb 26, 2013
Hi,
I have an eLearning module I created in Storyline. When I insert a video clip and publish it, the video is a horrible quality, yet when I view the video clip through Windows Media Player, it's crystal clear. I've tried inserting as a .AVI, .MOV, .WMV, and .MP4 (recommended) and even changed the quality settings as suggested on this blog. Is that a hiccup with Storyline? The original file was a AVCHD Video. The slide size was 768x 576. Any suggestions would be appreciated as I have a project deadline on this and need these two video clips. They are simply an intro slide and conclusion slide...not large files at all. Are their specific video file guidelines I should be following? I searched the blogs and tried everything that's been suggested...changing the file quality to a higher level, etc. Still doesn't change the quality of the video after publishing. Thanks much!
33 Replies
Couple things to check.
Thanks for the responses Ashley and Nancy. I think what might have happened (though I'm not 100% sure) is that my story size and video size were off by just a handful of pixels, and I believe it caused some unnecessary stretching.
In any event, adjusting the story size to match seems to have solved the problem.
Thanks!
Thanks for sharing your update Jordan
Great solution thanks Mike!
For others using this solution I use the open source softwareHandbreak to compress the file size which doesn't impact the output quality.
Glad to see that this older thread is still assisting users Emily :) Thanks for chiming in to share.
This workaround doesn't seem to work anymore. I've replaced the files correctly and have not noticed the increase in quality. Videos are still blurry.
Good morning, Shane!
I'm happy to look into the quality with you! You may have seen this already, but here are our recommendations on how to unlock the highest quality media in your Storyline courses!
If everything checks out there, are you comfortable with sharing your .story file with us for testing? We'll take a thorough look and share our findings with you!
Hey there! I am doing the same thing as Mike suggested, however, it looks like all the edits you do within the tool are lost once the new version replaces the files in the zip folder.
Any workarounds for that scenario?