Hi All, when I make changes to a Storyline project and then go to republish it my previous updates/changes are not working/functioning in the republishing. Even when I publish for a brand new review link. Any suggestions on what I may be doing wrong?
I've tried publishing both ways I know how. "Create a new item" or Publish a new version of an existing item. When I click the chevron to display the previous versions I leave it on the default project, should I change that?
Yes, I have tried publishing to a different file location. I will try it again. I reviewed the publishing for review tutorial in which my publishing options are not as elaborate as the tutorial I figured it is because of versioning or permissions.
I will double back with support to see if they have any suggestions. However, I appreciate all of your support with this matter.
5 Replies
Hmm, this is strange, I've not had any issues like this with publishing to Review.
"Even when I publish for a brand new review link." Do you mean you tried publishing the same file with a different name?
Greetings Veronica,
I've tried publishing both ways I know how. "Create a new item" or Publish a new version of an existing item. When I click the chevron to display the previous versions I leave it on the default project, should I change that?
Thanks for all of your help!
Hey Stephanie,
Very strange, you should leave it on the Current version (which, yes, is the default).
Have you tried publishing a different file, just a test file, to see if the same happens?
I'm stumped
Greetings Veronica,
Yes, I have tried publishing to a different file location. I will try it again. I reviewed the publishing for review tutorial in which my publishing options are not as elaborate as the tutorial I figured it is because of versioning or permissions.
I will double back with support to see if they have any suggestions. However, I appreciate all of your support with this matter.
Thanks,
Stephanie
Hello Stephanie!
If you are still having trouble, please feel free to share your file with us privately in a support case. We'd be happy to assist you further!
Have a great day!