Windows 11 update - now expeirencing lag everywhere.

Hi,

I updated to Windows 11 last week and now am experiencing some serious lag when using Storyline 360. I've uninstalled and reinstalled the program, but that hasn't changed much. Moving pictures, editing text, editing states, have all been affected. Creating or editing variables or triggers are not all affected by the update. 

Is anyone else experiencing this? Or is this just me? 

9 Replies
Georgia Claxton

I have been using Articulate 360 for years with no issues. I updated to Windows 11 earlier this month. Today, I cannot edit audio in an existing Storyline project. Tracks will upload to the editor, but they won't play. I even imported a new track into a new project but got same results. I have uninstalled Articulate 360, rebooted computer, reinstalled Articulate 360, and rebooted again but to no avail.

Becca Levan

I'm so sorry for this trouble, Jason & Georgia!

Jason, I see you worked in a support case with Darrell—I've linked your support case to this discussion, and we'll keep you informed of any new updates.

Georgia, it's best to work directly with one of our support engineers so they can get to the bottom of your issue as quickly as possible. I've opened a support case on your behalf, so be on the lookout for an email from us soon!