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Mason_Osepchuk's avatar
Mason_Osepchuk
Community Member
2 months ago
Solved

Block Template Error

I used the Code Block to animate a .png file, and then uploaded the zip file into Rise. Then, I saved it as a Block Template to share it with my colleague. 

When attempting to view the block template, my colleague received the attached error message. 

Any ideas?

  • Hello everyone!

    I'm happy to share that we've released a fix for the block template error folks were experiencing in Rise 360! Since Rise 360 is web-based, you're all set to start enjoying the update. 

    Please let us know if you need any additional help! 

5 Replies

  • Unfortunately i cannot get the upload process to work - it always produces this error.

  • Hello everyone!

    I'm happy to share that we've released a fix for the block template error folks were experiencing in Rise 360! Since Rise 360 is web-based, you're all set to start enjoying the update. 

    Please let us know if you need any additional help! 

    • Kim11's avatar
      Kim11
      Community Member

      Hi Luciana, Can you please advise if there is an error with Custom Blocks currently? All my custom blocks are showing an error message when in preview mode: