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Mason_Osepchuk's avatar
Mason_Osepchuk
Community Member
13 days ago
Solved

Block Template Error

I used the Code Block to animate a .png file, and then uploaded the zip file into Rise. Then, I saved it as a Block Template to share it with my colleague. 

When attempting to view the block template, my colleague received the attached error message. 

Any ideas?

  • Hello everyone!

    I'm happy to share that we've released a fix for the block template error folks were experiencing in Rise 360! Since Rise 360 is web-based, you're all set to start enjoying the update. 

    Please let us know if you need any additional help! 

4 Replies

  • Hello everyone!

    I'm happy to share that we've released a fix for the block template error folks were experiencing in Rise 360! Since Rise 360 is web-based, you're all set to start enjoying the update. 

    Please let us know if you need any additional help! 

  • EricaHunter's avatar
    EricaHunter
    Community Member

    Having the same issue and message - glad it isn't just me!

  • Unfortunately i cannot get the upload process to work - it always produces this error.