Forum Discussion
DesireSierra
2 months agoCommunity Member
¿Por qué no se completa la visualización en Rise 360?
Buenos días,
Según avanzamos en el contenido, no llega a completarse como visualizado al 100% (tal y como se muestra en la imagen adjunta).
¿Alguien sabe a qué puede deberse?
Muchas gracias...
DesireSierra
2 months agoCommunity Member
Hi KellyAuner,
Exactly, we see all the course content, but it's not shown as complete in the progress bar in the menu (on the left side of the screen).
On the other hand, we're downloading it as follows: publish ◊ LMS ◊ Scorm 1.2. We've tried it in other browsers, and the same thing happens.
Thank you very much.
Best regards.
EricSantos
2 months agoStaff
Hi DesireSierra,
Thank you for your feedback and the additional details!
To troubleshoot further, I recommend using incognito mode to rule out possible browser extensions that may be causing the problem. If the issue persists, could I have you connect with us in a case. This will allow us to investigate the issue more thoroughly. We'll reach out soon after we hear from you.