Forum Discussion
1px vertical line artifact in Rise
I've embedded a video linked from Vimeo into my Rise 360 project and when I preview the video, there's a 1 px white vertical line to the right of the video. I don't have a border on the video and ca...
I've got one more guess, to troubleshoot. Since you're on a pc can you check your monitor settings- zoom or dpi settings? maybe change to defaults if those look modified.
It's funny, I started the video then dragged the browser window to my other monitor (different dpi settings) and the artifact is still there, but when I resize the window it disappears and shows up randomly at different times. I don't know if this narrows it down or not, but thanks for the suggestion.
Hey Andrew! Just curious, can you check out this sample Rise course and let me know if you'd be able to see the same vertical line with your project?
I've tested it on both my Mac and display, but I'm not seeing a vertical line from my end. If you would be able to share the link or a video file with us where you are seeing the issue, we can take a look and see what we'll find out. You can open a support case here in case you wanted to upload a video file or share the Vimeo link privately.
In the sample Rise course you provided, I am seeing the white line in Chrome on Windows, as well as in Chrome on Android (with the browser in desktop mode.)
Hi Andrew,
Just as a comparison, I'm not seeing the white line in the sample Rise course.
