Forum Discussion
2 different scores appear in saba LMS
hi Jurgen,
the SABA team is saying that the issue was from Storyline. however, pass criteria is working fine.
- StevenBenassi2 years agoStaff
Hi Rajendra!
It sounds like you had some questions about how your LMS is tracking scores from your Storyline 360 course. I'd be happy to help with that!
Have you tried testing your course in SCORM Cloud? It's an online LMS environment that can be used to determine if an issue lies with the .story file or the LMS itself. If you test your course in SCORM Cloud and it reports the scores as expected, then the issue is likely LMS based.
Also, I would suggest enabling LMS debug mode before reaching back out to SABA for support. It’s an easy way to see exactly what your AICC, SCORM, or cmi5 content is sending to the LMS and how the LMS is responding.
If the course doesn’t work in SCORM Cloud, I'd be happy to take a closer look at your file to investigate what's going on! You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!