Forum Discussion
360 Image, NVDA, and Lightboxes
- 9 months ago
Hello Lisa!
In Storyline 360 (Build 3.85.31840.0), we fixed a bug that you were running into:
- Fixed: Closing a lightbox from a 360° image could reset the focus order.
From here, all you need to do is update Storyline 360 in your Articulate 360 desktop app!
If you run into any issues, please don't hesitate to reach out to our Support team in a support case.
Hi Joe,
Thank you for looking into and confirming my case. I truly appreciate it.
I did consider the guided tour approach. The order of the markers is not dependent on the content being presented and using guided tour minimizes the immersive experience for the majority of our learner population who do not use screen readers or assisted tools. I would hope to see the bug get fixed so that all learners have a similar experience.
Is there an estimated time I might know the status of the case?
Thank you again,
Lisa
Hi Lisa!
Thank you for sharing the feedback!
I took a look at your support case which is being handled by my colleague Ian. It looks like Ian logged this issue as a software bug and replied to your e-mail with some workaround steps you can try.
- If the guided tour approach doesn't fit your needs, I see that he also suggested using the trigger 'jump to slide' on the light-boxed slide, instead of 'close light-box', to jump back to the slide with the 360 image.
Our development team is actively monitoring this issue and we apologize if it has been slowing you down. We'll be sure to update you as soon as we have news to share!